I was just using Acrobat reader, and the software told me I needed an update. So I clicked on update. So it offered me Acrobat update and/or Adobe Photoshop Album 2.0 Starter Edition. Firstly, it took me a while to work out how to pick both, then the software totally confused me with what to click, then it took me to the website for the download (I thought the download was automatic), then the software tells me I already have Adobe Photoshop Album 2.0 Starter Edition installed on my PC so I need to uninstall it to get a more up to date version (sheesh you think the download could handle an update on software that's already installed?), then I have to register the product, but the registration is sent to me by email, which doesn't arrive, but the software seems to work anyway, but when I try it, it's hardly inspiring, and doesn't seem to give me anything that IrfanView doesn't already do. So here I am a neutral, watching everyone else in the world use PhotoShop, which I'm neither prepared to pay for nor pirate, and besides, I wouldn't know what to do with the software even if it was given to me for free.
So here's the real point. I am a user somewhere between moron and genius. I along with many users in the world are looking for photo editing software that doesn't patronise us like idiots, and doesn't blind us with terms we don't understand like, Mask, Layer, Matting, Gamma, Raster, Vector, Colourize (I use PaintShop pro and still haven't taken the time and trouble to learn what everything does)! It's not that we can't comprehend all this it's just that it's a new language, and we don't have several weeks to learn it. Most of us can look at a photo and say, "That looks crap!" it's just that we don't know the right term to fix the crap. So instead of all these idiot photo-editor companies chasing the "Photo-Album" grannies, do you think that someone could come up with an interface that let's us size photos, change the file size easily so that we can post to websites, help us when the file size reduction causes the photo to deteriorate, and god forbid, take a photo and give us 20 examples of what the effing software can do with the photo. I'm telling you, the money is in photo sizing and improving not in bloody storing it in crap albums. I know how to put a photo into a folder and name the folder thank you, what I can't work out is how best to reduce a 500KB photo to a 20KB size without it going grainy. And yes, I understand that it goes grainy because it's being reduced in file size, but what's the optimum way to reduce file size without losing quality. Other people seem to be achieving it on their websites!!
So back to Adobe. If they released some of the potential of Photoshop and helped us mid-market people to produce photos for our websites, they'd have evangelists, but in the meantime I'll have to put up with the wanky patronising shit they keep churning out, which isn't very user friendly.
User friendly does not mean "patronising"!!